Arrangements     

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Viewing the Arrangements
You can view the arrangements on an account by selecting the Arrangement folder in the left hand frame of the Account Manager Screen.  The details of any arrangements applied to the account will display in the bottom frame as shown below.  The arrangements can be sorted by clicking on the column headers.

In the browse section above greyed out arrangements indicate a cancelled arrangement.  When selecting one of the arrangements the fields below the browse will populate with data relevant to that particular arrangement.

If the account is part of an Ascentive Loyalties Scheme the "Loyalties Pot" displays how much this account has accrued in loyalties.  The "Exclude" check button below allows you to exclude this account from the scheme. (For details on Ascentive Loyalties see the Ascentive Loyalties Section in the administration manual).
 
Creating an Arrangement
The Arrangement screen can be launched by clicking on the "NEW" button located at the top right hand side of the Arrangements browse.  You may leave this screen at any time by clicking the "CANCEL" button.

The first setting you may define here is "Apply To" where you will select the invoice you wish to apply the arrangement to.  Generally there will be only one invoice.

Holding Payment:
You may enter a holding payment for the arrangement in this section.  If you wish to set a holding payment enter an amount in the "Start Payment" box then right click in the "Start Payment Date (?)" and select a date the holding payment should be received by.

The "End Payment" box can be populated with the final instalment amount if there is a residual amount left over when the arrangement is calculated.  A date can be entered in the "End Payment Date (?)" box by right clicking an selecting the date.

Arrangement:
For the arrangement firstly enter a payment code into the "Payment Type(?)" box.  You may right click in this box and select the relevant code from the browse.
Next select the frequency of the arrangement.  Click in the "Frequency" box and choose from the drop-down menu.

Enter a date for when you wish the instalments to begin.  Right click in the "Instalment Start Date (?)" box and select a date.  The "First Payment Due" area will be populated with the date that the first instalment will be due including the pay delay.

Enter the amount to be paid for each instalment in the "Instalment Amount" box.  The number of "Instalments", "Bal Percentage" and the "Final Instalment Date" will automatically be calculated from entering the above details.  If you change the number of Instalments the "Instalment Amount" will change to suit the new calculations.

The "Description" box will default to details of the arrangement, however you may enter your own description here if you wish.  The "Remaining Balance" shows the balance of the account after the arrangement details have been entered.

Status:
For use when updating an arrangement (See below).

Click on the "OK" button to save your changes.
 
Updating / Deleting an Arrangement
You may update an arrangement by double clicking on the arrangement displayed on the Account Manager Screen or by selecting the arrangement and clicking on the "UPDATE" button located below the "NEW" button.  Only the arrangement description field is editable in the update mode.

The "Cancel" check box allows you to cancel this arrangement.  The name of the user cancelling the arrangement and the date are recorded.

The "Broken" check box indicates if the arrangement has broken due to a payment not being received.

Click on the "OK" button to save your changes.

Simply delete the adjustment by clicking on the "DELETE" button.

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Ascent User Training Guide