Sending Media Messages     

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Sending Media Messages to an Account Contact
Emails and sms messages can be sent to contacts on accounts from ascent.  The messages you can send are controlled at System Administrator level, as a result you may only choose from pre-created messages already stored in the system.

To send a message, highlight the contact in the "contact" box on the main account manager screen and highlight the number in the contact method box to the right of the "Contact" box.  Once you have selected the desired contact and number click on the Send Media Message button to the top right of the phone numbers box


Located on the Account Manager Screen

The Screen below will load.  The number and/or email you will send the message to will display at the top.   From here right click in the "MMS Code (?)" box and select the code of the message you wish to send from the browse.  Click "OK" to sent the message.



 

 

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Ascent User Training Guide