Confirming contacts
is an important way to indicate a contact has
been confirmed as staying at a particular
address. This would signify the contact is
eligible to receive correspondence from the
company.
There are two ways to flag the contact as
confirmed. Firstly it can be done from the
account manager screen or in the contact
maintenance screen (See the
Editing, Copying and Creating an Account Contact
section for details).
The way to do this via the Account Manager
Screen is to click the confirm / unconfirm
button located to the left of the "Contact" box,
the button with the red question mark. If
the contact is unconfirmed the indicator box to
the left of the button will be highlighted in
red with a "U" in the box. Also the
address in the "Contact" box wil have "<UNC>" at
the end again to indicate the address is
unconfirmed (see image below).
Located on the
Account Manager Screen
Once the button has
been clicked to confirm the contact, the
indicator will turn green with a "C" in the box
and at the end of the address details will
change to "<CON>" (see image below).
Located on the
Account Manager Screen
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