Pools     

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Selecting, Building and Using the Pools
You can view the available pools in the system by clicking the Pools folder in the left hand frame of the Account Manager Screen.

A list of available pools will display as folder icons under the pools folder.  Each will be identified with a unique name to help selecting which pool you would like to work.  Click on the pool you require and the Pool Control panel at the top of the account manager screen will activate (see below).

The name of the pool you have selected will display in the "Pool" box.  Enter the number of accounts you wish to build into the pool by entering the value in the fill in area marked above as "No of Accounts".  Then by clicking on the button labelled above as "Build Pool" will generate the accounts valid in the specifications of this pool.

If you wish to select a different pool you may do this by going through the same steps as above, but you will require to cancel any pool builds already in the memory.  Do this by simply clicking on the button marked above as Clear Pool Build".

To begin viewing the accounts in the pool click on the "Pool Back" or the "Pool Forward" buttons.  Continue using these buttons to navigate through the accounts in the pool.  When you firstly click on on of the arrow buttons any reminders that have been set for you which are due to be Actioned will load in the account manager first of all, even if the accounts are not part of this pool.  You must action these accounts before you can progress (See the Creating and Updating an Account Action section about setting reminders).

Pausing the Pool:
When you are working through the pools and you take a call regarding another account or you wish to view details on another account you can click the "Pause" button.  This will clear the account manager screen and allow you to enter a new reference for you to view the account.  When you have finished, click the "Pause" button again which will load the details of the account you were on before the pause.
 

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Ascent User Training Guide